Services Available
Comprehensive Services At All Our Locations
Ramp Services
Our ramp services form the backbone of efficient aircraft turnaround operations. We provide comprehensive ground support to ensure aircraft are safely handled from arrival to departure.
- Aircraft marshalling and parking guidance
- Pushback and towing operations
- Ground power unit (GPU) and air start unit (ASU) provision
- Aircraft exterior cleaning and washing
- Water and lavatory servicing
- Ground support equipment positioning and management
- Aircraft chocking and safety cone placement
Passenger Services
We provide comprehensive passenger handling services to ensure a smooth and pleasant travel experience from check-in to boarding.
- Check-in counter operations and baggage acceptance
- Boarding pass issuance and seat assignment
- Gate management and boarding coordination
- Special assistance for passengers with reduced mobility
- VIP and business lounge services
- Transfer passenger assistance
Baggage & Cargo Handling
Our baggage and cargo handling services ensure safe, secure, and efficient processing of all passenger baggage and air cargo shipments.
- Baggage loading and unloading operations
- Cargo handling and documentation
- Unit Load Device (ULD) preparation and handling
- Special baggage handling
- Lost and found services
- Dangerous goods handling (DGR certified)
Load Control Services
Our load control specialists ensure proper weight distribution and balance for safe aircraft operations through precise calculations and planning.
- Weight and balance calculations
- Load sheet preparation and verification
- Load planning and optimization
- Center of gravity calculations
- Compliance with aircraft loading limitations
Flight Operations Support
We provide comprehensive flight operations support to ensure smooth coordination between all stakeholders and efficient flight operations.
- Flight dispatch and coordination
- Weather briefing coordination
- Flight documentation and permits
- NOTAM distribution
- Crew transportation and support
- Slot coordination
Security Services
Safety and security are our top priorities. We provide comprehensive security services in compliance with international and local aviation security regulations.
- Passenger screening and security checks
- Baggage security screening
- Aircraft security sweeps
- Access control and monitoring
- Compliance with TCAA security regulations
Need Ground Handling Services?
Contact us today for reliable, professional aviation ground support services at any of our locations across Tanzania.
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